When your entertainment cancels, stops answering, or just isn't going to work out, Wedding Rescue steps in, picks up where things left off, and gets your night back on track.
We typically respond within a few hours — no obligation to book.
If you're reading this because your DJ canceled, stopped responding, or left you wondering what happens next, I want you to know something first: I understand why you're stressed. You weren't supposed to be dealing with this.
You already did the work. You found someone. You made a decision. You signed a contract. You may have already paid hundreds or even thousands of dollars. And now, somehow, you're being asked to figure it all out again.
That's exactly why I created Wedding Rescue. I don't want you to feel like you have to start your wedding over just because someone else didn't follow through.
If you've already paid another DJ, show me. Send over the contract, invoice, and proof of payment. Let me see where things were left. My team and I will look at what you already planned, what you were promised, and what you've already invested before we talk about what comes next.
Because the goal here isn't to take advantage of the fact that you're in a difficult situation. The goal is to get your wedding back on track.
I also know there's probably another question sitting in the back of your mind: "How do I know this won't happen again?" That's a fair question. You don't know me yet.
So I'm not asking you to blindly trust me because there's a nice website in front of you. I'm asking you to tell me what happened. Let me understand the situation first. Then we can figure out whether ECHON is the right team to step in and help.
Your wedding should be something you're excited about again, not another problem you're trying to solve. Tell me what happened. We'll start there.
Zach aka DJ James Black
Founder & Entertainment Director, ECHON Entertainment
ECHON has been doing weddings full-time for years. Couples trust us with one of the most important nights of their lives, and we don't treat that lightly.
Our goal is simple: give you clarity, take the stress off your plate, and protect your day.
We work with what you already have. We go through your timeline, keep what's working, fill in what's missing, and build a full entertainment experience around it. You don't start over.
What to know about eligibility, documentation, previous payments, and what happens next.
Wedding Rescue is for couples whose entertainment fell through, whether a DJ or band canceled, stopped responding, or can no longer fulfill what was promised. Every request is reviewed individually, based on your circumstances, our availability, and the documentation you're able to provide. Submitting a request doesn't guarantee acceptance, but it does get your situation in front of us so we can tell you where things stand.
We review the payments you made to your original provider as part of your request. When those payments can be verified through documentation, we may recognize and apply them toward your Wedding Rescue booking. We can't promise a dollar-for-dollar credit in every case, but we take a close look at what you've already invested and factor it into what we offer.
To review your request, we typically ask for:
If we need anything else to complete our review, we'll let you know.
Proof of payment can include:
We only need enough to verify what was paid. You don't need to share more sensitive banking information than that.
You can still submit a request, and we'll do our best to work with what you have. That said, payments we can't verify can't be treated as confirmed prior payment under Wedding Rescue. If you're able to track down any documentation, even partial, it helps us give you a clearer answer.
No. We review your original contract alongside your current plans and what your wedding actually needs now. Wedding Rescue isn't a copy of another company's package. It's built around what makes sense for your day and what we can responsibly provide.
No. Every request goes through a review. We look at your wedding date, our availability, location, timing, the scope of service you need, your documentation, and whether we can operationally deliver. We know that's a lot to think about given everything you're already handling, but it's how we make sure we can actually follow through on what we offer you.
Once you submit a request, here's what happens:
There's no fixed cutoff. Requests closer to the wedding date depend more heavily on our availability, logistics, staffing, and equipment, as well as how much planning time we have to work with. The sooner you reach out, the more options we typically have, but we review every request regardless of timing.
If you receive a refund, chargeback, reimbursement, insurance recovery, settlement, or any other money-back related to your original payment, you'll need to let us know. Recovered funds may affect how your prior payment is treated under Wedding Rescue, so keeping us informed helps us keep your account accurate.
Start by telling us what happened and what's already in place. We'll take it from there.
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